FAQ

Who are you?
Grapevine fires is the collaboration of Harper Evans and Michael Rucker. We make hats, hoodies, plushies, pillows, arm warmers, leg warmers, bags and scarves. All of our products are made of the highest quality anti-pill fleece for your comfort and fit. All products are hand made by the two of us or our staff in our Atlanta based sewing studio. 

Why buy from GrapevineFires?
We offer the finest quality fan art around at reasonable prices. Sure you could get a cute hat anywhere, but you won’t find our extensive selection of colors and designs any where else! We often ship out within 48 hours for your convenience. Add to that all of our products are hand made with you in mind.

What is your return policy?
If you have received our product and are unsatisfied due to one of below listed accepted reasons you can return the product within 30 days of it shipping for an exchange or full refund of the purchase price.
Acceptable Reasons for Return:
--Product was wrong color or wrong style
--Product was damaged or has ripped seams
--Product is drastically smaller/larger than ordered (Look at our size chart HERE)
Non Acceptable Reasons for Return:
--Product differs slightly from picture or preview (Please remember all products are made to order and colors/prints may vary)
--Product is slightly smaller/larger than ordered (Look at our size chart HERE)
--You just decided you didn’t want it anymore
Please contact us for more information about acceptable refunds HERE

Your Website looks weird in my browser?
Please view our website in FIREFOX, SAFARI or CHROME. If you insist on using INTERNET EXPLORER make sure to have the latest version installed and have "Compatibility View" enabled.

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